Job Description

As the General Manager you'll make sure the theatre runs smoothly, safely, and is a welcoming place for everyone - audiences, staff, and performers. You'll manage the Front of House (like box office and customer service) and Back of House (building maintenance and safety). You'll also oversee our staff and volunteers, handle schedules, and support events and productions.

We're looking for someone who has experience managing people, buildings, events and budgets. You should also have a strong knowledge of health and safety and excellent organisational skills. If you're passionate about theatre and love working with teams, this role is for you!

Job Requirements:

Essential Knowledge, Skills and Experience

- Experience working in a comparable environment
- Knowledge of Health & Safety legislation as well as practical application
- Proven experience as a line manager
- Experience of building management
- Excellent interpersonal skills and good written and verbal communication skills
- Excellent organisational and time management skills
- The ability to manage a busy workload and prioritise and work to deadline
- Excellent customer service skills, including ability to communicate with customers efficiently in a courteous, professional manner under pressure

Desirable Knowledge, Skills and Experience
- Experience of Theatre or Arts venue management
- Experience of using Spektrix or other box office systems
- Knowledge of Safeguarding
- First Aid qualification
- Knowledge of relevant licensing bodies