Job Description

We’re looking for someone to join our small, enthusiastic and ambitious team of creative problem solvers, driven by the positive impact we have on people of all ages and backgrounds within the beautiful setting of our unique, historic building.

You will be detail-oriented, enthusiastic, and excited by the opportunity to promote and provide excellent customer experience to our community and visitors.
The Box Office & Sales Manager plays a crucial role overseeing our Box Office team and practices to ensure consistency, efficiency, and a high standard of customer service in keeping with our community-centred values. You will ensure the Box Office team is trained appropriately and is kept fully informed so they are able to perform their duties to the highest standard. This is a full-time role.

Alongside visitor-facing responsibilities, you will oversee our CRM (Customer Relationship Management) and ticketing system, Spektrix, to put events and seasons on sale, monitor and respond to sales data, and manage the backend of the system to ensure information is accurate and features are used effectively.