We’re delighted to announce the line-up for our next network day for South East venues being held on 22 March 2019 at Cecil Sharp House, London.
Entitled Trusting the Enterprise, the day will explore how venues might identify new areas for financial growth. With a strong focus on customer experience, we will explore how visitor perception, ethos and experience can strengthen loyalty and lead to stronger business in the arts.
Speakers and workshop leaders include:
Lisa Baxter, The Experience Business
Lisa is the founder of The Experience Business. She works with those organisations who realise that ‘the way things are done’ needs to change, and runs creative programmes to equip them with the skills to design great experiences for 21st-century audiences.
Nicola Saunders, Director of Business Development and Innovation, Arts Council England
Nicola joined the Arts Council in April 2018 in the new role of Director, Business Improvement & Innovation, part of the recently formed Enterprise & Innovation team. She has spent more than 20 years working in the Creative Industries, latterly as the Head of Publishing, Rights & Images at the National Portrait Gallery London. She was also a trustee of the Association of Cultural Enterprises, one of Arts Council England’s Sector Support Organisations. Prior to moving into the public sector Nicola spent 17 years working in rights and licensing at Penguin Children’s Books working on iconic brands such as Peter Rabbit, Spot and Ladybird.
Jill Fenwick, Managing Director, Association of Cultural Enterprises
Jill has been in her current role for nine years and, before that, was a trustee of the Association for eight years whilst working in other roles across the cultural sector. She has over 25 years’ experience of delivering commercial activity in museums as well as a Post Graduate Diploma in Business Management and an MA in Museum Studies. Jill has worked in all aspects of management in independent, local authority and national museums.
David Johnson, Head of Programme, Arts Fundraising & Philanthropy
Arts Fundraising & Philanthropy empowers cultural professionals to harness the considerable opportunities that fundraising offers and to develop diverse and entrepreneurial practice. Prior to his role as Head of Programme, David joined the Albany and was responsible for earned and raised income generation, partnership development and contract management for the organisation. He also oversaw the strategic leadership of the national Family Arts Campaign.